We have specialized sales consultants who focus on implementing part-time support for the product, partner, and customer teams. In this case, the support increased client revenues by 200% year over year.
This complex project involved many different departments within the client’s company, as well as a partner, the retailer, and other stakeholders. The scope of the project went beyond what the client’s account managers would ordinarily do — or even had time for. Communication among the client’s project team and everyone else needed to be clear, focused, and action-oriented to keep the project on track. More than anything else, someone needed to keep all the balls in the air and ensure none dropped. The client wanted a smart, capable individual to manage the project.
Specifically, they wanted to:
We implemented a 10-hour-a-week solution to keep everyone accountable and to manage the project to a successful conclusion. We also provided an organized, proactive communication strategy, bringing together everyone related to the project.
The client saved time, boosted their project management expertise, seized new opportunities, and grew their sales by 200%.
One account manager described her time savings from the phone calls alone as “considerable — at least four hours in a 40-hour workweek.” She called our responsiveness “a tremendous asset.”
Because they were able to accomplish more in a shorter time, the client told us they were able to avoid costly mistakes and pull in opportunities sooner.
The client gained a clear picture of the project status regarding timelines, next steps, and accountability. As one account manager put it, “I feel like I’m organized, but you’re organized at a completely different level!”
The client’s sales grew almost 200% year over year, from about $15 million last year to $30 million this year.
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